Privacy Policy

This policy covers the SevenStars public website, account pages, download and quotation journeys, and the website’s connections to support, email, account, payment, CDN, and font services. Desktop-client processing outside the website is covered only where current technical records provide reliable evidence.

Depending on the feature used, processing may involve account identifiers and profile data, authentication tokens, character capacity and usage information, sub-account information, payment records, quote contact and project information, browser preferences, request identifiers, technical request data, and server or CDN logs.

Users may provide a username, password, invitation code, account-setting information, quote contact details, company name, language requirements, delivery timing, target territory, requested service, and project scope. Do not submit information that is not needed for the selected service.

Account registration uses a username. Sign-in sends authentication data to the external account service through the existing protocol. After successful authentication, the website stores an authentication token and cached user information in localStorage. Supported accounts may also expose character capacity, usage records, payment history, invitation information, and sub-account records.

A quote request can contain name, work email, company, source and target languages, territory, timeline, requested service, project scope, website language, page URL, submission time, and originating IP address. The content is delivered to configured support and email channels. The idempotency status file stores a digest derived from the normalized submission and operational status fields, not the readable quote form fields or project text.

Web servers, CDN services, support tools, and external service endpoints may process IP address, User-Agent, timestamps, requested URL, response status, network and security events, and request identifiers. The precise production log fields and retention schedules have not yet been fully confirmed.

The website uses localStorage for account-session data, cached user information, language and theme preferences, a language-release marker, and the consent record. Optional first-touch UTM attribution is stored for up to 90 days only after analytics consent. sessionStorage is used for short-lived language navigation, quote duplicate-protection state, and optional last-touch attribution for up to 30 minutes. The Cookie and Browser Storage Policy provides the current inventory.

A review of the current first-party website code found no direct first-party Cookie write. Cloudflare or the embedded support service may set Cookies or other browser storage depending on their deployed configuration. Their exact production names and lifetimes have not yet been confirmed.

Information is used to provide and protect account access, display account and usage information, maintain interface preferences, support downloads, process quote requests, reduce duplicate submissions, deliver customer support, administer payment-related account records, diagnose failures, and protect the service.

Current technical evidence identifies an embedded customer-support provider, Google Fonts for font delivery, Cloudflare on the production web-delivery path, an external account API, configured email delivery, and external account/payment services. Supplier contracts, data-processing agreements, certifications, and final privacy links have not yet been confirmed.

The website is intended for global business communication and uses external services whose processing locations have not been fully verified. Information may therefore be processed outside a user’s country. Transfer mechanisms and regional representations require operator and legal confirmation before final legal publication.

Information is retained only as needed for operational, security, legal, or contractual purposes. The quote idempotency retention period is configurable, while formal production periods for account data, support conversations, email, payment records, usage records, access logs, and CDN logs remain unconfirmed. No fixed period is stated where evidence is unavailable.

HTTPS, validation, limited request controls, and protected quote-state design reduce certain risks, but no system is completely secure. Known session-storage and legacy-protocol limitations are described on the Security page.

There is no verified automated portal for data access, correction, export, deletion, objection, or consent withdrawal. A user may send a request to the verified support address. Identity and authority may need to be confirmed, and the response will depend on the systems involved and applicable obligations.

Send requests to support@sevenstarsai.com.

The service is intended for business communication and is not designed specifically for children. The current website does not provide a verified age-gating or parental-consent workflow. A parent or guardian concerned about submitted information should contact the verified support address.

Material updates should change the displayed version and dates. Continued use after a change does not replace any consent or notice required by applicable law; those requirements need legal confirmation for the relevant operator and jurisdiction.

Privacy questions and requests can be sent to the verified support address. A dedicated privacy mailbox, data-protection officer, legal entity, and regional representative have not been verified.

Send requests to support@sevenstarsai.com.